Docks Drive-in > Terms and Conditions

terms & conditions

GENERAL

  1. The Staff on duty at any given time during Docks Drive-in cinema operating hours reserve the right to refuse admission to any member of the public and that a person or persons that are disturbing other customers can be asked to leave the premises.
  2. Once purchased, Docks Drive-in cinema tickets are non-refundable (except in the event of event cancellation) and cannot be redeemed for cash. Tickets are also non-transferrable due to the short window of the Docks Drive-in operation. Unless the event is postponed or cancelled, we do not offer refunds on any tickets.
  3. Car parking spaces at the Docks Drive-in are on a first come first choice basis and will not be reserved.  Large vehicles (SUV’s, 4×4, people carriers, vans and any other vehicle we class as large) will be placed towards the back. The following vehicles are not permitted and will be turned away: Bicycles, Motorcycles or scooters, Convertibles without a roof, Cars with trailer attachments, Minibuses, Buses, Caravans, Motorhomes, Long wheelbase vans, HGVs
  4. Cars are required to be at the Docks Drive-in cinema no later than 5 minutes before the movie start time.  If customers arrive late they will be placed in the rear most row of the parking bays so as not to disturb other customers who have arrived on time.  See show listings for performance times.
  5. All drivers are to follow instruction of parking stewards and Docks Drive-in staff at all times for their own safety and the safety of others attending.
  6. Customers are not allowed to leave the vicinity of their cars during the show (except to visit the toilet facilities).
  7. If a customer wishes to leave during the showing of a movie they are to alert staff by turning on their parking lights and waiting to be guided from the premises.
  8. By purchasing an admission ticket for Docks Drive-in cinema, the driver and any persons travelling in the vehicle accept that Docks Drive-in, Docks Beers, Axholme Brewing Company Ltd, Event Show Support CIC, T-Mec LTD (Stage & Light), Linden Homes Club, Cleethorpes Town FC and Myenergi, or any company employee, will not be liable for any cars or vehicles damaged or any items that are taken from vehicles whilst on the premises. Included in these terms are any vehicle collisions that occur and any injuries caused to an individual as a result of any collision.
  9. Cinema tickets are sold by the Docks Drive-in at prices stated for the relevant performance. When purchasing tickets online, the customer is placing a booking request for tickets on the terms that the transaction is only accepted by, and binding with, the Docks Drive-in once it has processed valid payment and the purchaser receives an email confirmation of their booking.
  10. Docks Drive-in accepts no responsibility for any external loss incurred in the event of a cancelled screening / event. Docks Drive-in also reserves the right to alter screening times by up to 4 hours, however you will be notified at least 24 hours prior to the scheduled screening time.
  11. Please note the Docks Drive-in has the right to cancel any event at any time, in the event of this happening you will be notified by email. If you require a refund for a cancelled screening this must be requested within 28 days of the cancellation. 

 

ENTRY TO THE DOCKS DRIVE-IN CINEMA 

Only customers in possession of a valid ticket will be admitted into the venue and admission will be permitted only for the duration of the performance specified by the ticket. At the time of purchasing, customers should check that the ticket’s details are correct as tickets cannot be later exchanged or refunded in the event of any error.

The SIA licensed security staff at Docks Drive-in will conduct security searches of vehicles and bags before entering.

 

SAFETY AND SECURITY

No alcoholic beverages are allowed to be brought into the Docks Drive-in. The following list of items are also prohibited. Own food and drink, fireworks, glass containers or bottles, potential weapons, drones, portable laser equipment including laser pens or any illegal or offensive items. Professional Recording Equipment.

The SIA licensed security staff at Docks Drive-in will conduct security searches of vehicles and bags before entering.

Docks Drive-in reserves the right to refuse the entry onto its premises of any person who is believed to be overly intoxicated and will require any person deemed to be so, to leave the premises immediately without any entitlement to a refund.

No customer is allowed to bring any illegal substances or weapons onto the premises. Anyone found in possession of such items will be refused entry or will be required to leave the premises immediately without any entitlement to a refund. These matters will be taken seriously and may report the incident to the police.

 

OTHER MATTERS

Docks Drive-in, Axholme Brewing Company Ltd, Event Show Support CIC, T-Mec LTD (Stage & Light), Linden Homes Club, Cleethorpes Town FC and Myenergi, or any company employee of these companies accepts no responsibility for damage to vehicles or personal property caused on site, injury to persons or any other act causing distress to any person, by accepting the terms and conditions and entering the site you are agreeing to these terms .

Nothing in these terms and conditions affects your statutory rights as a customer. Nor excludes or limits Docks Drive-in, Axholme Brewing Company Ltd, Event Show Support CIC, T-Mec LTD (Stage & Light), Linden Homes Club, Cleethorpes Town FC and myenergi’s liability for fraud, death or personal injury resulting from Docks Drive-in negligence. Nor for any other liability which Docks Drive-in cannot exclude or limit under law but otherwise liability to you, Docks Drive-in, as a customer shall be limited to the ticket price paid.

In addition to its other rights, in the event that a customer or group of customers breach or breaches any of the terms and conditions of this policy Docks Drive-in reserves the right to take such action as is necessary to prevent a reoccurrence of such breach (including recovering any costs incurred). Such action may include banning the relevant customer or customers from Docks Drive-in premises and/or taking legal action.

Strictly no smoking or vaping allowed.

No dogs allowed.